Brooke Fleming- Committee Chairman- CH Robinson

Greg Thwaites- Alliance Ground International

Kris Northup- International Business Development Manager- Southeastern Freight Lines

  • Explanation of Terminals Committee Responsibility
  • Slow down started in Aug when they took on 3 new customers. At that time they did add additional staff
  • Currently Airport building a Truck Waiting Area. Will reduce congestion and is fully automated
  • Alliance has slotted times for large Freight Forwarders, willing to work with companies that have enough cargo on a daily basis to warrant a slotted pick up time. Alliance will be meeting with SEFL to discuss because of daily pick up volume
  • Alliance mandates checks by 1pm so they can apply to pre alert DO’s sent in by SEFL
  • Heaviest days are Sunday/Monday/Tues
  • New hours are M-F 6am to 11pm, Sat 8-5 & Sun 7-5
  • Because of known delays, willing to work with Freight Forwarders on storage charges
  • Late flights will cause a snowball effect for multiple days because of back up
  • Don’t send drivers over when flights are on the ground, it just creates additional delays and congestion. Greg to send flight schedule.  They have 6 hrs for loose cargo, and 4 hrs for in tact
  • They have agents monitoring email addresses, and prefer email communication. They know phones have been an issue, just too many calls to handle &
  • Air Bridge flights from Hong Kong on Fri & Sun
  • Looking into opportunity for website payment
  • Looking to re-open restrooms starting week of 4/11 if they can make it work. Asking that drivers respect the restrooms as they are doing this to assist
  • Asking for patience and respect with agents, they are doing all they can to assist


The above is for informational purposes only.  It is intended only as a general and generic recap of the meeting and discussions.  It is not meant to convey or communicate any facts, statements, opinion, or advice of any kind by the author, the author’s employer or any of the participants

About Bo James

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